Acceptance of Terms

All Grunter Service’s services are provided as a Best Effort Service and no guarantees on uptime or availability are offered. We implore clients using our services to operate their business, server, or any type of critical services (not limited to those mentioned here) or any type of operation that could have a detrimental effect on themselves, their business or others who have backup services in place to ensure a continuation of service with minimal downtime should their service be affected in any way. Grunter Services together with its Suppliers and Partners endeavour to provide maximum uptime for all services at all times.

I accept and understand that:

The service will be subject to:

  1. Provisions of the Electronic Communications Act No 36 of 2005 (“the ECA”), including the Acceptable Usage Policy of all Service Providers and Network Operators for which Grunter Services resell services.
  2. All services are Month to Month, service/s may be terminated by the client or Grunter Services. The accepted cancellation method is via the Control Panel or email and one calendar month’s notice is required; in certain instances, a cancellation fee may be applicable.
  3. Grunter Services will be entitled to change the price of any service purchased or discontinue a service or product type. Grunter Services endeavours to provide clients with reasonable notice of such changes.
  4. Grunter Services reserves the right to limit the methods of payment options per service or product type.
  5. Should I/we fail to pay my/our account in full I/we shall be liable for any resultant collection, tracing and/or legal fees and all my services will be suspended.
  6. Grunter Services will be entitled to verify the information contained on the client’s order form and generally make enquiries it deems necessary. Grunter Services will also be entitled to furnish any information regarding the client’s account with Grunter Services and his compliance with these conditions to any credit bureau / Bank.
  7. I/we hereby indemnify Grunter Services against any damage, loss, claims, or cost that may result from work being done in connection with the connection and/or removal of the service.
  8. All services sold by Grunter Services are sold as a best-effort service, throughput is in no way guaranteed.
  9. Grunter Services together with its Suppliers and Partners disclaim any liability resulting from the:
    1. Interruption of service
    2. Delays in provisioning, delivery, or providing of the service
    3. Acts of God
    4. Negligence in any manner or form
    5. Unauthorized use or misuse of the client’s account and/or passwords
    6. Misinformation provided by employees
    7. Damages arising from the inability to access or utilize a service
  10. I/we agree that any claim under this Agreement is limited to the amount paid for the monthly service in dispute not exceeding 3 months. Grunter Services and its Suppliers/Partners shall not be liable for any direct, indirect, or incidental damages resulting from the client/user’s inability to use any of the Services or the cost to procure an alternative service.

All links provided here-in where you are directed to a different page or site remain part of these Terms & Conditions, by accepting these Terms & Conditions you are accepting the Terms and/or Policies represented on these pages.